GENERAL
What is your processing time?
Everything is hand sewn and made by me so processing times can vary 1-3 days. Please allow 3-5 days for custom or personalized orders.
How long does shipping take?
Your order will be shipped with USPS First Class. If you are in the United States, it will take 3-5 days to arrive. International can range from 2-4 weeks or sometimes longer.
What happens if my item says delivered but I never received it?
Please reach out to your local post office to track the package. They can open an investigation based on the delivery scan. Unfortunately I wont be able to track once it says delivered.
Returns & Exchanges
ALL SALES ARE FINAL However, if you received an item defected please read below.
Defective Items
I stand by my products and only want satisfied customers. I strive for the very best quality but if in the rare case a defective item happens to gets by me then please send me an email MILASBOWSNBOXES@gmail.com with a photo of the defective item(s) and I will help.
WARNING!
Please never leave your baby unsupervised or asleep with any baby products. If any item shows damage please discard immediately.